FAQ - Frequently Asked Questions
What is your question...
How long does it take to experience The RISE?
LIVING SOCIAL: What is the difference between "Premium" and "Regular" tickets?
What else is there to do at The RISE?
Is The RISE scary?
Is parking free?
How much are tickets?
How do you keep all of the pumpkins from rotting all month long?
What happens if I'm running late due to traffic?
What happens if it rains?
This sounds cool, but is anyone actually buying tickets?
Do I have to buy a pass to Old Westbury Gardens or Descanso Gardens in addition to my RISE ticket?
What is The RISE?
Can my 2 year old come for free?
What do you do with all those pumpkin guts?
I purchased vouchers on Groupon, LivingSocial, AmazonLocal, or Travelzoo. Do I need to redeem them for tickets to The RISE? How do I do that?
Are strollers or wheelchairs allowed?
Can I use my library pass?
Can I bring my pet?
I have tickets for The RISE and need to add one or two more but it's now sold out for my timeslot. What do I do?
Members: Is it free for members of Old Westbury Gardens, Descanso Gardens, or members of American Horticultural Society?
I'm excited about The RISE. When is it?
Are all of your Jack O'Lanterns real pumpkins?
How do I get discount tickets?
Can I change my ticket date / time?
Is The RISE an inside or outside event?
The timeslot doesn't say SOLD OUT or WAIT LIST ONLY but when I click on it there are no more General Admission tickets. What's the deal?
I missed my date. Can I use my tickets for another day?
Can I bring a tripod or monopod?
When do tickets go on sale?
What dates/times are still available?
Do I need to buy my tickets ahead of time?
Where is the RISE located? How do I get there?
How are my tickets delivered?
How long does it take to carve your Jack O'Lanterns?
Do you have group rates?
Does my 2 year old (or under 2) need a ticket?
Do you offer military discounts?
How do I obtain a refund?
I signed up to receive a promocode but haven't heard back.
My tickets won't print. What am I supposed to do?
Your website is not allowing me to select the number of tickets I want. Why?
I never got the email with my tickets after I placed my order. How do I obtain my tickets?
Do you offer Military discounts?
Copyright © 2014 by RISE of the Jack O'Lanterns.
515 North State Road
Briarcliff Manor, NY 10510
All Rights Reserved.