FAQ - Frequently Asked Questions
What is your question...
How long does it take to experience The RISE?
What else is there to do at The RISE?
Is The RISE scary?
Is parking free?
LIVING SOCIAL: What is the difference between "Premium" and "Regular" tickets?
What happens if I'm running late due to traffic?
How do you keep all of the pumpkins from rotting all month long?
How much are tickets?
What happens if it rains?
This sounds cool, but is anyone actually buying tickets?
Do I have to buy a pass to Old Westbury Gardens or Descanso Gardens in addition to my RISE ticket?
What is The RISE?
What do you do with all those pumpkin guts?
Can my 2 year old come for free?
I purchased vouchers on Groupon, LivingSocial, AmazonLocal, or Travelzoo. Do I need to redeem them for tickets to The RISE? How do I do that?
I have tickets for The RISE and need to add one or two more but it's now sold out for my timeslot. What do I do?
Are strollers or wheelchairs allowed?
Can I bring my pet?
Can I use my library pass?
Are all of your Jack O'Lanterns real pumpkins?
How do I get discount tickets?
Is The RISE an inside or outside event?
The timeslot doesn't say SOLD OUT or WAIT LIST ONLY but when I click on it there are no more General Admission tickets. What's the deal?
Can I change my ticket date / time?
Can I bring a tripod or monopod?
What dates/times are still available?
I missed my date. Can I use my tickets for another day?
Members: Is it free for members of Old Westbury Gardens, Descanso Gardens, or members of American Horticultural Society?
Where is the RISE located? How do I get there?
I'm excited about The RISE. When is it?
How long does it take to carve your Jack O'Lanterns?
How are my tickets delivered?
Do I need to buy my tickets ahead of time?
My tickets won't print. What am I supposed to do?
When do tickets go on sale?
How do I obtain a refund?
Do you offer Military discounts?
I signed up to receive a promocode but haven't heard back.
Does my 2 year old (or under 2) need a ticket?
I never got the email with my tickets after I placed my order. How do I obtain my tickets?
Do you have group rates?
Do you offer military discounts?
Your website is not allowing me to select the number of tickets I want. Why?
Copyright © 2014 by RISE of the Jack O'Lanterns.
515 North State Road
Briarcliff Manor, NY 10510
All Rights Reserved.