The RISE is a rain or shine event. In the instance of a natural disaster or other extreme weather situation, The RISE may decide to cancel or postpone an evening. If an evening is cancelled or postponed a message will be posted on our website by 5pm on the day of the cancellation/postponement. If an evening is cancelled and a postponement date is not being offered, instructions on how to obtain a refund will be sent to ticket holders for the affected evening. If a postponement date is offered, no refunds will be granted for unused tickets to the affected date, unless otherwise specified. A final determination to cancel or postpone an evening will be made by 5pm on the day of. If no notice has been posted on our website, The RISE will remain open for the evening.
In the instance of inclement weather where The RISE does remain open, ticket holders may consult their local weather forecast and make their own decision as to whether or not they attend The RISE. If a ticket holder chooses not to attend The RISE based upon weather on a night in which we remain open, their tickets are cannot be refundable and cannot be exchanged for another date and/or time. RISE tickets are transferable and can be given to friends/family/etc if you are unable to make it to your scheduled date and time.